FAQs
See answers to frequently asked questions.
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Can I undo a signed contract or accepted bid?
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What Should I Do If I Suspect My Account Has Been Compromised / Hacked?
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Why Are My QuickBooks Invoices Being Sent Automatically?
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Why does the Drawing Tool keep asking me to zoom out?
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Google Calendar Events Not Removing Properly
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Can I Bulk Close Projects so the Project Status Pipeline Loads Faster?
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FAQ: Handling Invoice Payments That Don’t Match the Invoice Amount
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How do I scheduling time off, PTO, or personal appointments?
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Why Did My Drawings Disappear?
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How do I save an image (or other file) as a PDF for my Media Library?
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How Do I Change My Default Email Application?
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How Are Payment Processing Fees & Deposit Structured?
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Why Do Credit Card Companies Ask for So Much Information to Become a Merchant?
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I've applied to be a payment merchant, now what?
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Can I pass payment processing fees to my customers in my state?
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How can I view everyone's schedule in a shared Google Calendar?
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How Should I Manage Service Plans / Maintenance Plans in Contractor Accelerator?
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Why aren’t my invoice numbers showing up?
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Can I Turn Off Emails or Text Messages for Specific Customers?
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Why Do I Have to Log In Every Time I Leave the Page?
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How to Copy Settings Between Two Contractor Accelerator Accounts Using an Incognito Window
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Should I Add to My Current Account or Open a Second Contractor Accelerator Account?
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Why is my logo so pixelated and how do I fix it?
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How Do I Duplicate a Warranty Certificate If I Like My Layout?
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Why Are My Emails Landing in Spam or Gmail's Promotions Tab?
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How can I make my Video integrate into the bid using Media Library?
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Why does my device keep asking for permission to use the camera?
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Crew Management
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How Do I Cancel My Subscription?
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How do I change the name on a Bid?