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  1. Contractor Accelerator
  2. FAQs

FAQs

See answers to frequently asked questions.

  • Can I undo a signed contract or accepted bid?
  • What Should I Do If I Suspect My Account Has Been Compromised / Hacked?
  • Why Are My QuickBooks Invoices Being Sent Automatically?
  • Why does the Drawing Tool keep asking me to zoom out?
  • Google Calendar Events Not Removing Properly
  • Can I Bulk Close Projects so the Project Status Pipeline Loads Faster?
  • FAQ: Handling Invoice Payments That Don’t Match the Invoice Amount
  • How do I scheduling time off, PTO, or personal appointments?
  • Why Did My Drawings Disappear?
  • How do I save an image (or other file) as a PDF for my Media Library?
  • How Do I Change My Default Email Application?
  • How Are Payment Processing Fees & Deposit Structured?
  • Why Do Credit Card Companies Ask for So Much Information to Become a Merchant?
  • I've applied to be a payment merchant, now what?
  • Can I pass payment processing fees to my customers in my state?
  • How can I view everyone's schedule in a shared Google Calendar?
  • How Should I Manage Service Plans / Maintenance Plans in Contractor Accelerator?
  • Why aren’t my invoice numbers showing up?
  • Can I Turn Off Emails or Text Messages for Specific Customers?
  • Why Do I Have to Log In Every Time I Leave the Page?
  • How to Copy Settings Between Two Contractor Accelerator Accounts Using an Incognito Window
  • Should I Add to My Current Account or Open a Second Contractor Accelerator Account?
  • Why is my logo so pixelated and how do I fix it?
  • How Do I Duplicate a Warranty Certificate If I Like My Layout?
  • Why Are My Emails Landing in Spam or Gmail's Promotions Tab?
  • How can I make my Video integrate into the bid using Media Library?
  • Why does my device keep asking for permission to use the camera?
  • Crew Management
  • How Do I Cancel My Subscription?
  • How do I change the name on a Bid?
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