December focused on preparing for a major customer experience upgrade with the upcoming Customer Portal.

Customer Portal (Coming Soon Preview)

We introduced a preview of the upcoming Customer Portal, including a live walkthrough.

What’s coming:

• A centralized place for customers to view:
  • Appointments
  • Invoices
  • Project details

Why it matters:

• Reduces customer confusion
• Eliminates the need to search through emails
• Improves overall customer experience

Live Preview Event

A Facebook Live session was hosted to walk through the new feature before release, helping customers prepare and ask questions.

Optional Add-On (if you want it tighter)

If you want to level this up even more, I can:

• Align each month to exact feature names (instead of grouped summaries)
• Add “Learn More” links placeholders for Help Center articles
• Match your exact Help Center formatting (H1/H2 styling + internal linking structure)

Just say the word 👍